Issue downloading audio from VOG

Edited

Can’t download audio

If you can’t download the audio from the Voice Over Generator, here are some things that should help.

Browser

First, make sure you are using Chrome or Safari as browsers, as these support the Voice Over Generator best.

Hard refresh

If that doesn't work, you can do a hard refresh of your browser. You can do this as follows:

  • Mac: CMD+SHIFT+R

  • Windows: Ctrl+F5

    If that doesn’t work, try:

    • Shift+F5

    • Ctrl+Shift+R

Clear cache

You can also empty your cache and delete your cookies, you can find this option easily in the settings/options of your browser.


Punctuation

Finally, the Voice Over Generator requires punctuation every 580 characters. Please make sure to add punctuations after every sentence (e.g. a period, an exclamation mark, or a question mark). 


Still not working?

If you have tried all of this and it still doesn’t work, please contact us at support@voicebooking.com and let us know the issue, as well as what browser you are using, and which Voice Over Generator project cannot be downloaded.